Clear about our role.
Have a question about your bill or service? Talk through your next step by phone.
Independent service provider
National Energy Bill provides information and assistance related to energy utility service needs. We are not affiliated with or endorsed by an individual utility provider unless specifically stated.
Utility decisions
Utility services, availability, eligibility, rates, deposits, approvals, connection timing, activation, termination, and service terms are determined by the applicable utility provider. National Energy Bill does not replace the official utility provider.
Verify utility-specific information
Customers should verify account-specific and utility-specific information with their applicable provider. Information on this website is general and is not a guarantee of approval, availability, pricing, or service.
Bill payment transparency
This website does not operate a utility payment portal, utility account login, or payment processor. Contacting National Energy Bill does not mean you are contacting your utility provider.
Phone assistance
Our phone-based assistance is intended to help customers understand a possible next step. Please do not send payment card numbers, bank information, passwords, or other sensitive credentials through this website.